Frequently Asked Questions
Everything you need to know about your AMIRO beauty journey.
What is the typical shipping timeframe for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location, while express options are available at checkout.
What is your return policy for beauty devices?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your AMIRO device, you can return it in its original packaging for a full refund.
Do AMIRO products come with a warranty?
Yes, all AMIRO beauty devices include a 1-year limited warranty that covers any manufacturing defects or hardware malfunctions under normal use.
Are your LED mirrors and skincare devices safe for all skin types?
Our products are designed and clinically tested to be safe for all skin types. However, we recommend consulting the specific user manual for each device regarding sensitivity settings.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible buy-now-pay-later options like Klarna and Afterpay.
How can I track the status of my shipment?
Once your order ships, you will receive an email with a unique tracking number and a link to our tracking portal to monitor your delivery in real-time.